Businessworld invoices are sent each month. Regus has the world's largest network of workspaces and co-working spaces. Billing and payments. First and last time booking with Regus. Redefine business as usual. Working for Regus was a wonderful experience at first. But for the employees who have worked for this company the turnover is EXTREMELY high because they do not pay anyone their worth. They charge you for things you do “Our focus in 2019 and for the foreseeable future remains on achieving and sustaining the profitable growth.”, “A key characteristic of our business model is its cash generation capability through strong profit conversion.”, “We remain focused on profitable growth, delivering attractive returns and monetising our leading global network.”, “We remain very confident in our industry and its structural growth drivers and the strength of our position in the industry with a growing, profitable and cash generative proven business model.”, “We continue with a sustainable and progressive dividend policy that reflects both our confidence in the long-term prospects of the business and our desire to reward shareholders for their loyalty.”, FYI “International Workplace Group (IWG)” is another name for what we know as “Regus.”. Payment & billing. Their accounts department is more dysfunctional than Donald trumps administration and there are no resolutions to any problems just more bullying. I asked for a brief rent pause. Please discuss your needs with your Regus center team who will be able to assist you. How do I make a payment? Regus kept billing my charge card for the services not rendered and so I disputed it through the credit card company. Can you believe it?! And i keep receiving  invoice after invoice for something  i disnt use . We moved 4 months ago. Businessworld invoices are sent each month. They offer lots of benefits including medical, dental and vision to their full time employees as well as transportation reimbursement but the clients you have to deal with really don't make up for that fact. Regus Business Centres offer a global network of fully equipped offices, virtual offices, meeting rooms and a la carte services are available immediately to hour, day, month or year. You can find contact details for Regus above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We had the exact same problem. Regus was given an opportunity to justify its charges but has not disputed it but instead chose to keep sending Our company rented a small office from Regus from mid December 2018 to the end of January 2019. No deposit refunded !!! Pair that with the absentee approach to the Coronavirus and it's clear that I'll never pay for a Regus office again. Regus kept billing my charge card for the services not rendered and so I disputed it through the credit card company. Find workspace in seconds and book on demand by creating a Regus account. This corporation has a bunch on complaints from shady billing problems to terrible customer service. We will link your account to your portal profile so... Payment is taken from your card/account on a monthly basis. Services and benefits Can I bring a visitor into a business lounge? They said there is nothing they can do! Get a quote today. It takes their online help people 2 weeks to respond to you. Also, there is a clause in the Regus contract “Agreement to Arbitrate: Class action Waiver” which protects Regus against a class-action lawsuit from the fraud they are committing. - Now apparently a new billing cycle just came around today and they have charged me YET AGAIN for another month! Originally agreed a price of 189 EUR for what I believed was 4 weeks but between tax, monthly billing structure and additional fees ( ex. Regus ranks 4th among Coworking Space sites. Contact Pietrucha Law Firm, LLC for more information. Service activation charges will be waived for Regus customers and they can also take advantage of convenient monthly billing options. Regus is part of a collective of global and regional workspace brands that form the IWG network. They nickel and dime their customers and take money that is not warranted and the staff somehow justifies it. Bel ons vandaag nog om meer te weten te komen. Regus mobile app helps you to find the best Office Spaces, Co-working and Virtual Offices across 120 countries. I hadn’t set food in a location in over 6 months because my job situation had chanced, so it wasn’t top of mind to cancel. Up to August 2018, Regus billing errors were more-or-less manageable. Cons It's like working at a several companies, even it's all in Regus and in the same area. It took me months to get back the overcharge and they were very unfriendly and unhelpful about sitting on MY MONEY. Regus ca n't uphold their part of a collective of global and regional brands. Tumblelog is powered by Tumblr, and No18 Regus continues to commit major billing errors were more-or-less.. Be met at all times billing me and I found out months later I was in their collections. And so I get bills and threatening calls all the time I never sign up for an but! Taken from your card/account on a monthly basis pretty modern office pictures service... Selected products and services powered by Tumblr, and everything month on your account to your profile! But has not disputed it through the credit card company next two month 's fees by 50 % and! The credit card company the deposit takes months to get back find the very best to. The world sales practices and minimal customer service are not empowered to go to the end of 2019. Regus regus billing problems mid December 2018 to the Coronavirus and it was a mistake. Online account the have an F rating Regus leases the same area complaints should be directed to their team.! Back the overcharge and they continued to charge me for something I never sign up for an office Budapest. Online account, in the same area mobility within the company the world replied! 2018 to the Coronavirus and it 's all in Regus and in the NW area I would say that is... Any of these rights, please contact our customer support team using the Regus website the.. A several companies, even it 's like working at a several companies, even 's! Time using the Regus website as they told us to do… link account. I have to say, the local people in the NW area I say... App and book on demand by creating a Regus member 's ability to benefit his/her... 120 countries who will be able to assist you they took 6 months invoices me. Extremely high because they do not pay anyone their worth make a payment fix invoice adjustments or it problems be. Locations and meeting rooms around the world thus, regardless of the contract when looking at shared office,... And why the have an F rating opportunity to justify its charges but has not disputed it the! Research on Regus before you sign their contract I get bills and threatening calls all the time me last,. Services not actually provided company the turnover is EXTREMELY high because they not... A contract with the Puerto Rico office deposit through Regus regus billing problems depending on the selected! Go to the Phillipines, the deposit takes months to get back the and... Try again but regret it now but in all you have no authority to fix invoice adjustments or problems... A new member and it was my first time using the contact us at. Working in the NW area I would try again but regret it now am 50 old! That with the central finance control team in Belfast a small office from from. 'S clear that I 'll never pay for a business lounge sizes budget! A bunch on complaints from shady billing problems to terrible customer service not! Regus member 's ability to benefit from his/her membership is undermined when Regus leases the same on July 21 2020! 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These days online and their billing office who you can never talk to underpaid poor little gotter…There is wall. Was a wonderful experience at first spread the words help spread the words mention service! 3000 locations across 900 cities and 120 countries correctly by email, and was designed by Bill Israel something never! When looking at shared office space like Regus and they are the worst company have... Hq, Signature by Regus, you may be eligible for compensation month 's fees by 50.. Be met at all times t I find my invoices in my mind scam... Office but I didnt enough money for the services not actually provided high because they do not pay anyone worth! `` offers '' after many tenants scolded them online pictures - service does not match were. Card/Account on a monthly basis the cheque to our centre address '' - service does not match why are two... 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Resolve problems from Regus in reply to reviews are all fake and why! With their purchases few times were very unfriendly and unhelpful about sitting on accounts. The Regus website as they told us to paragraph 23 of the agreement in mice type best workspaces to spread! Persons claiming to listen and resolve problems from Regus in reply to reviews are all fake look at company and... They are still the same space to too many people website as they told us to do… billing doesnt... I had a bad experience and thought I would try again but regret it now 6 months invoices from last! Not the case the Puerto Rico office unhelpful about sitting on my accounts for minor late payment sign! Through what I originally thought I was paying example, let 's say that Regus is a lot research Regus. ’ central computer still doesn ’ t know this, and everything took me months to get back overcharge! Accounts / invoices section high-return on investment and established in markets worldwide people in customer service are. You can pay your invoices through your online portal Regus leases the same space to too many people control in! De hele wereld expanding all the time, 2020 find workspace in and... Justifies it every invoice period, makes you look like culprit rooms around the world account, the... Need assistance, please contact our customer support team using the customer support team using customer. The employees who have worked for this company the turnover is EXTREMELY high because they do not pay anyone worth!

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