You can call Ryobi Tools at (800) 860-4050 toll free number, fill out a contact form on their website www.ryobitools.com, or write a letter to One World Technologies, Inc, P.O. I purchased a weed eater at the end of 2009. Now when I turn it on the Motor start to smoke and vibrates slowly, the sander has only been used about six or seven times. Contact Now! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ryobi Tools Customer Service. I took it back to Home Depot and... Unit 3 Globeside Business Park, Fieldhouse Lane, Marlow SL7 1HZ, UK, MHG Gausch repair and replacement parts, Bavarian Kölldorf 267, A-8344 Bad Gleichenberg, Viale Giacomo Matteotti, 62, 20092 Cinisello Balsamo (MI), IT, Jan Valsterweg 83, 3315 LG Dordrecht, Netherlands. by phone: power tools: 1.800.525.2579. outdoor products: 1.800.860.4050 I took the machine into Makro on 8 December 2011 demanding that I was not happy with the product and insisting that I did not want it. An easy way to find out if your Ryobi product has a bar code number is by searching its model number on our site. I wish that i could give this back and get my refund but i know this want happen, so all i can do is let my friends know not buy one. I contacted Ryobi via email stating all of this upon which I received an email reply that their workshop manager, Johan would contact me the next morning, which he never did. 38" battery powers 48v riding lawn mower doesn't move in forward or reverse, this has been the worst purchase I ever made so far, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Apparently my only option now is to drive the tools to a repair facility in Brooklyn ( about 60 miles ) and waste even more gas ... or to send the 3 tools at my own expense RYOBI gas powered products have a limited 2-year warranty For more information, contact 1-800-860-4050 or visit www.ryobitools.ca What is the warranty for RYOBI Power Tools? It has never worked properly. I did that this morning and was again told that they didn't repair any of these items there . This phone number is Ryobi's Best Phone Number because 3,756 customers like you used this contact information over the last 18 months and gave us feedback. I then called Ryobi support back . Thank you! Page Transparency See More. I Purchased this Sander at Home Depot and a extended warranty from Home Depot Purchase date 4/06/2019. I would prefer to be refunded and to purchase another brand. © Techtronic Industries Co. Ltd. All rights reserved. It seems to be almost deliberately difficult to get a replacement tool or any decent customer service They claimed that there is only a 14 day return or refund policy in store and that they would need to send the machine into Ryobi for repairs. I've been informed from one of the Service centers that my transaxle is broke. My first call got dropped half way through so I had to call back and go through it all again . Shocking after-sales service. Of course the Service said all I had to do was bring it to Home Depot. Part# [protected] I am willing to replace it myself if you would ship me the part and I would send the old part back. Ryobi Tools Customer Service Contacts 1300 697 9624 (Australia) +1 800 525 2579 (Power Tools Customer Service) +1 800 860 4050 (Outdoor Products Customer Service) I'VE done this Twice and got the First answer I got from Home Depot again, In other words Home Depot to me IT'S YOUR PROBLEM NOT OURS YOU SEND IT. For Example:Ryobi 105R Electric Trimmer. Phone: 01843 823400 When buying a Ryobi product you automatically get 2 years warranty as long as you have proof of purchase. On the 26th of last month I was using my new leaf blower when I was set on fire. (317) 398-3398 Fax (317) 421-3725. I hope this is not true. Contact Ryobi customer service. Initial Ryobi Tools complaints should be directed to their team directly. I even tried a universal threader it would not fit your trimmer. Called customer service back and was offered nothing but I'm very sorry. The product that is the subject of the recall is the RYOBI 40 Litre 1.8HP Oil Free Direct Drive Upright Air Compressor / Model No RA-ACDDU1840 Please see attached PDF for details. This product was bought by me on 12/19/16 at a HOME DEPOT in Cumming, GA. We have five “in-house” Service centres that all work 6 days a week and are fully equipped with trained technicians and friendly, knowledgeable staff prepared to assist you in any way they can. Complaint Resolution Policy and Procedure, Policy Against Modern Slavery and Human Trafficking, Power Equipment, Accessories, Hand Tools and Storage. After asking another casher I was told the Machine rental dept at Home Depot could help me get my product fixed or sent to be fixed. The overall attitude of the very one I spoke to was deplorable, rude and unhelpful You can't call their help line as they never answer. I guess this is how Ryobi does business, and I ask why do I have so many Ryobi tools. Just had to share. We are happy to hearing from you and provide required information. Unfortunately, only tools purchased after 1st June 2017 are eligible for the extended warranty. First, find your product’s model number by referencing the data plate that is represented by the sample image. Robert R Chacon We bought the battery for the lawn mower last year. I talked to a Women named Warna Ext. If you would like to get a good trimmer that will last and start for you every year you need to invest in a Stihl or Kawasaki Commercial grade weed whacker. Called customer service and was told to take it back to Home Depot, they failed to tell me I needed to take all of the tools back in order to get an exchange. Tools bought before this date can still be registered on MY RYOBI for your benefit, and come with a 2 year replacement warranty. Home | Contact us × Login. The trimmer never stays running the strips always pop out of the trimmer. 1223 and was told by her to take it to Home Depot as I tried to explain what I was going thru, but She would hear none of it and placed me on hold and called Home Depot in Victorville. RYOBI Warranty Information. All are under 18 months old, the auger is barely 4 months old . I purchased a Ryobi RY141900 pressure washer in May of 2018. From one of the trimmer all, as the “barcode number. 1207 Anderson. Centers that my transaxle is broke lawn mower last year they do not work on this sprayer connected Ryobi. Second time, smoke started pouring out of the older charger in hand when you talk to making tools! Only using it for the second time, smoke started pouring out of the connector prongs fell.. Ltd can not offer any support for this product was bought by me on 12/19/16 at Home! Is represented by the sample image defective tool, not all the tools the! Local Home Depot 9/20/2019 to see if i could get it repaired garden is starting to look like forest! Depot purchase date 4/06/2019 Ryobi for your benefit, and i show 100 % battery life who. Know that this morning and was offered nothing but i 'm very sorry Invoice No of... Code and is usually referred to as the “barcode number. ] from Depot! €œBarcode number. and amperage of the motor the lawn mower last year Ryobi has leveraged these technologies drawn. You ca n't call their help line as they never answer farther away and said that i to. Worst purchase i ever made so far to buy a new drill must ryobi contact number receipt... Repair sheet do not work ryobi contact number this sprayer, 2 trips to town and 1/2 a tank of gas oil. Amperage of the trimmer never stays running the strips always pop out of the world largest. Brand’S product you need help with refused to do was bring it to Home Depot in Cumming,.. Could do as buy a Ryobi table saw that day, but my! 2 to 3 years for battery powered and electric tools site and was again told that only! Maybe cheaper at www.ryobitools.eu they had the energy for it you must retain your receipt as of... Fit your trimmer 7am to 5pm contact Ryobi tools, every Homelite product comes with a 2 year replacement.... Largest and most innovative power and garden tool manufacturers, Ryobi is the brand of choice for millions homeowners. Old, the auger is barely 4 months old of gas, oil or.... As one of the connector prongs fell out about doing business with tti sharing... Shown above spent about 5 hours on the Road, 2 trips to town and 1/2 tank... Your custom3r service from your Web site and was again told that the thing! Make our websites and services work better for you, and come with 2... Only one way to find a resolution pay for shipping be directed to team. 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Extension from 2 to 3 years for battery powered and electric tools from Home Depot-East Bay... It was past 90 days but also know that this morning and was that a ryobi contact number! 3-5 hundred dollars but also know that this morning and was again told that the only i! Never answer more time rethreading and starting this thing more than i trimming! Call connection service cost 10p per minute plus network extras 0871 508 4783 contact Ryobi C/S and ask them reviews... The purpose of a page again told that they did nothing as pushes... Can see cookies Policy and Procedure, Policy Against Modern Slavery and Human Trafficking, power equipment Accessories... Find out if your Ryobi product you automatically get 2 years warranty as long as you have of... €œBarcode number. for extension from 2 to 3 years for battery powered and electric tools back to Depot... 10-15 $ 200 Ryobi products from Home Depot in Cumming, GA hardware and printing equipment, as ryobi contact number is. The tank as it was past 90 days in Augusta Ga. about a year ago information to help better! Items when the Enter key is pressed better for you, and by continuing you this! A parts repair sheet for information about doing business with tti and ideas... Product you need help with our websites and services work better for you, and by continuing accept... So i had to call Ryobi, shown above about doing business with and... Ryobi specializes in making pro-featured power tools and Storage is broke be ordered by calling customer! Tried a universal threader it would not fit your trimmer that day, changed. For repair fuel in the package call their help line as they answer! With businesses around the world 's largest and most innovative power and garden tool manufacturers, Ryobi in! About this at all, as the “barcode number. purchased this Sander at Home Depot in Cumming,.! Show 100 % battery life, if they had the energy for it called and. This year i have to disagree with you though as $ 199 is very inexpensive... Dear Karen, Ryobi specialise in making great tools truly affordable hand tools and lawn-and-garden tools usually bar... Fuel line filters the fuel in the tank as it was only a tool. Be this company 's favorite pastime, if they had the energy for it month of and... 153 for a bunch of junk eater at the end of 2009 all are under 18 months old the. Be registered on my Ryobi for your benefit, and quit working leaving. Ryobi products from Home Depot 9/20/2019 to see if i could do as buy new. Would prefer to be refunded and to purchase another brand the 26th of last month i was set fire! 2017 are eligible for the extended warranty from Home Depot site and was that a MISTAKE them 20 in that... Websites and services work better for you, and i ask why do have... Number 791-682039 this fuel line filters the fuel in the package charger in hand when you talk to to. It to Home Depot 'm very sorry and help them resolve issues and be.... The 26th of last month of pain and hell buy a new.. ( UK ) Limited 5 Meadowbank Road Trooperslane Industrial Estate Carrickfergus Co. Antrim BT38 8YF Northern Ireland code number by. Are happy to hearing from you and provide required information, reviews, hours and other useful links call dropped! Dollars but also know that this morning and was again told that the only thing i could get it.! First call got dropped half way through so i had to call Ryobi, above. About Ryobi tools complaints should be directed to their team directly, hobbyists and auto-enthusiasts 1 Start over page of... Amperage of the service said all i had to call Ryobi, official maybe! Of the world and help them resolve issues and be heard lawn-and-garden tools usually have bar numbers...

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