A key source of information is the Data Rights and Privacy Settings article which includes answers to “frequently asked questions” about personal data processing in the Spotify Service. 150 Greenwich Street, Floor 62 We work with advertising partners to enable us to customize the advertising content you may receive on the Spotify Service. — Spotify Status (@SpotifyStatus) August 19, 2020 Although Spotify has not shared how the problems started, an engineer seems to have figured out what caused the streaming issues … We and our partners use cookies to personalize your experience, to show you ads based on your interests, and for measurement and analytics purposes. We collect personal data about you from various third parties. Spotify may also subcontract processing to, or share your personal data with, third parties located in countries other than your home country. We share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant, a court order, or a subpoena. If you are under the Age Limit, please do not use the Spotify Service, and do not provide any personal data to us. So I love the fact that Spotify is a music streaming service + social media (if one chooses so). Explicit songs. Spotify may also subcontract processing to, or share your personal data with, third parties located in countries other than your country. For Spotify, the condemnation over its new set of terms and privacy guidelines has followed this plot like a freshman scriptwriting seminar, leading to a Twitter-off between Spotify… USA, Your rights and your preferences: Giving you choice and control, “Additional California Privacy Disclosures”, Section 4 ‘Personal data we collect from you’, Section 3 ‘Your rights and your preferences: Giving you choice and control’, Section 10 ‘Keeping your personal data safe’. At Spotify, we want to give you the best possible experience to ensure that you enjoy our service. At Spotify we are dedicated to providing you with the best music experience. Subscribers flooded a blog on Spotify's website with comments criticizing the move, some of them saying the new partnership was an invasion of privacy and an excuse for data mining. The following personal data will only be shared with the categories of recipients outlined in the table below if: Learn more about how to manage notifications, your publicly available information, and what you share with others in Section 3 ‘Your rights and your preferences: Giving you choice and control’ of this Policy and on the Privacy Center. This is the personal data that is provided by you or collected by us to enable you to sign up for and use the Spotify Service. The right to request that we temporarily or permanently stop processing all or some of your personal data. Additional privacy rights under the California Consumer Privacy Act (CCPA) can be found in our supplemental policy “Additional California Privacy Disclosures”, which contains supplemental disclosures relating to the processing of your personal data. In such instances Spotify shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organisational measures are in place such as the Standard Contractual Clauses approved by the EU Commission. This data is collected for the sole purpose of verifying eligibility for the Premium Family Plan and Premium Duo Plan and is not used for advertising or any other purpose. We and our advertising partners may process certain personal data to help Spotify understand your interests or preferences so that we can deliver advertisements that are more relevant to you. If you connect your Spotify account to a third party application and/or device(s), such as, social media, audio, television, or automotive platforms and services, Spotify shares technical data with the operator of that third party application and/or device in order to connect your Spotify account, and/or facilitate playback of the Spotify Service. Lately, one of my friends had her boyfriend follow her on Spotify and stalk her listening. For further details of the security measures we use to protect your personal data, please see Section 10 ‘Keeping your personal data safe’ of this Policy. These companies include those we've hired to provide customer service support, operate the technical infrastructure that we need to provide the Spotify Service, assist in protecting and securing our systems and services, and help market Spotify’s own products and services as well as partner products, services, events, and co-branded promotions in which Spotify is involved. For more information see our, We may collect certain personal data if you sign up for a Trial or purchase any of our Paid Subscriptions (as defined in the. You'll see the Spotify tab in the upper left hand corner next to the Apple … Local law may require that you seek the consent of your contacts to provide their personal information to Spotify, which may use that information for the purposes specified in this Privacy Policy. In the terms and conditions, Spotify says: A. Below you will find the information Spotify is required to provide about its processing of your data, under Article 15 of the GDPR. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data, and the categories of personal data (identified in Section 4 ‘Personal data we collect from you’ used for these purposes: If you require further information about the balancing test that Spotify has undertaken to justify its reliance on the legitimate interest legal basis under the GDPR, please see Section 13 ‘How to contact us’ for further details on how to contact us. The right to be informed of and request access to the personal data we process about you. You may be aware that a new European Union law, called the General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data. Those privacy issues are now front and center. Learn more about your data rights. We may notify you in advance. Please note that email marketing messages from Spotify include an opt-out mechanism within the message itself (e.g. Your privacy and the security of your personal data is, and will always be, enormously important to us. Personal data collected within the European Union (“EU”) and Switzerland may, for example, be transferred to and processed by third parties located in a country outside of the EU and Switzerland. If you choose to pay for a service or feature by invoice, we may receive data from our payment partners to enable us to send you invoices, process your payment and provide you with what you’ve purchased. Right not to be subject to automated decision-making - the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect. The right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect. To detect fraud, including fraudulent payments and fraudulent use of the Spotify Service. ; There is currently no way to download a single song. 13 How to contact us. For example, you have the ability to make both private and public playlists. We have set out in the tables below the categories of personal data we collect and use about you and how we collect it: The table below describes personal data collected when you sign up for the Spotify Service: The table below describes personal data collected through your use of the Spotify Service: The table below describes personal data that you choose to give us that enables us to provide you with additional features/functionality, The table below describes personal data collected from third party sources. With respect to certain third parties which may request or require that we share your information with them, your permission will be requested before we provide your information to such third parties. The change also brings up privacy concerns for children who are on their parents' family plans. With your permission, we may collect information stored on your mobile device, such as contacts, photos, or media files. motion-generated or orientation-generated mobile sensor data (e.g. When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Spotify Service or by sending you an email and/or a device notification. To evaluate and develop new features, technologies, and improvements to the Spotify Service. Notification Settings (accessed via your account page) - allows you to choose which marketing communications you receive from Spotify. Facebook), we will import your information from such third party to help create your account with us. If you find a song that needs an explicit tag: Tap (iOS) (Android) next to the song. Right of access - the right to be informed of, and request access to, the personal data we process about you; Right to rectification - the right to request that we amend or update your personal data where it is inaccurate or incomplete; Right to erasure - the right to request that we delete your personal data; Right to restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data; the right, at any time, to object to us processing your personal data on grounds relating to your particular situation; the right to object to your personal data being processed for direct marketing purposes; Right to data portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and. So, it’s important to know what Spotify can discover about your listening habits and how this information could be used. To provide and personalize the Spotify Service. Inferences drawn about your interests and preferences based on your usage of the Spotify Service. To do this we need to understand your streaming habits so we can deliver an exceptional and personalized service specifically for you. Description of why Spotify processes your personal data (‘processing purpose’), Categories of personal data used by Spotify for the processing purpose. We also share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data. With the exception of Spotify Kids, a separate Spotify application available in certain markets, the Spotify Service is not directed to children under the age of 13 years. We have implemented various policies including pseudonymization, encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems. If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved; Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or. For: Mobile and tablet. Hey @user-removed ,. In the past, Spotify has used random GPS checks, but the company has nixed that idea over privacy concerns. The right to object to your personal data being processed for direct marketing purposes. This Policy sets out the essential details relating to your personal data relationship with Spotify USA Inc. an unsubscribe link in the emails we send to you). Our Cookie Policy contains information about the cookies that Spotify uses, the role they play in helping us provide the best possible experience to you, and the choices you have when it comes to your cookie settings. There have been concerns over Spotify’s handling of data. Spotify staff reportedly expressed their concerns on Wednesday in a meeting with CEO Daniel Ek, who defended keeping the episodes of the show with transphobic content on … Our Privacy Policy contains further detail about what personal data we collect, how we use it, and why we process it. You will always have the option to change your mind and withdraw your consent at any time. you grant us your permission to share the personal data, e.g. 12 Changes to this Policy Additional privacy rights under the California Consumer Privacy Act may be found in our Privacy Policy supplement, If you have further questions, please refer to the FAQs section of this Privacy Center or reach out to us by using this contact us form. If you request, we will delete or anonymise your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following: Spotify shares your personal data globally with Spotify group companies in order to carry out the activities specified in this Policy. for other legitimate business purposes as explained in the Privacy Policy. At Spotify, we want to give you the best possible experience to ensure that you enjoy our service. I love the social option and have been fortunate enough to not have issues with it. Welcome to the Community! It seems clear that both value personal security and are working to resolve the issue, working with the GDPR to review and refine their data protection protocols. These third party sources vary over time and include the following: When you use or interact with the Spotify Service, we use a variety of technologies to process the personal data we collect about you for various reasons. Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users. The closest feature Spotify has to blocking users is the Private Session button, which can be found under the Social tab in the mobile app's settings or … From time to time, we may develop new or offer additional services. 11 Children We cannot control or be held responsible for third parties’ privacy practices and content. This will be publicly displayed to anyone who accesses the Spotify Support Community along with any questions or comments you post. But this is not just about privacy. Thank you for reading our Policy. The right to request a copy of your personal data in a machine readable format and the right to transmit that personal data for use in another party’s service. Spotify Clears Up Its Controversial Privacy Policy After rolling out a vague privacy update yesterday, Spotify CEO Daniel Ek clarifies that the new policy is opt-in. If you have questions about your privacy, our Privacy Policy, information we have about you, or your rights and how to exercise them, please contact us. We may display advertisements from third parties and other content that links to third-party websites. Spotify was down for nearly an hour today, after a widespread outage affected users in countries across Europe and beyond. You can use the Notification Settings page to exercise choices about all categories of email and push marketing communication. Please refer to Spotify’s privacy policy for the latest information. Privacy is a hot topic for Internet users everywhere who are concerned about revealing too much about their online habits. to provide, personalize, and improve your experience with the Spotify Service and other services and products provided by Spotify; to understand how you access and use the Spotify Service to ensure technical functionality of the Service, develop new products and services, and analyze your use of the Spotify Service; to communicate with you for Spotify Service-related purposes; to process your payment to prevent or detect fraud, including fraudulent payments and fraudulent use of the Spotify Service; to communicate with you, either directly or through one of our partners, for: participation in contests, surveys and sweepstakes, to provide you with features, information, advertising, or other content which is based on your specific location; and. Spotify USA Inc. There may be times when you want us to share information about your use of the Spotify Service with other Spotify users known as ‘Your Spotify Followers’. You may choose to share personal data (for example, your email address) with artists, record labels, or other partners who may want to directly send you news or promotional offers. 6 Sharing your personal data Your personal data, therefore, may be subject to privacy laws that are different from those in your country. The right to request that we amend or update your personal data where it is inaccurate or incomplete. When you register for a Spotify Support Account on the Spotify Support Community, we will ask you to create a specific Spotify Support Community username. Spotify shares your personal data globally with other companies in the Spotify Group. We will share your personal data with other Spotify group companies to carry out our daily business operations and to enable us to maintain and provide the Spotify Service to you. 9 Links The right to object to us processing your personal data where we no longer have a legitimate or legal need to process it. To do this we process some personal data about you to understand your listening habits and to develop the best service for you and all of our customers. 5 What we use your personal data for We are committed to protecting our users’ personal data. Note: We take customer content concerns very seriously. New York, NY 10007 The terms governing your use of the Spotify Service are defined in our Terms and Conditions of Use (the “Terms and Conditions of Use”). 3 Your rights and your preferences: Giving you choice and control We hope this helps you to understand our privacy commitments to you. If that's the case there needs to be some privacy option in place. Broken or incorrect content you choose to make use of a specific Spotify Service feature where sharing of particular personal data is required for the proper use of the Spotify Service feature; or. If you want to find out more about this Policy and how Spotify uses your personal data, please visit the Privacy Center on spotify.com to find out more. To establish, exercise, or defend legal claims. This also may include details of your use of third party applications in connection with the Spotify Service. Not only is all of your Spotify activity public unless you take steps to hide what you’re doing, but even an “Anonymous” Spotify account isn’t really anonymous. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy. To conduct business planning, reporting, and forecasting. Accordingly, we are happy to offer transparency and access controls to help users take advantage of those rights. Clicking on the link in an email will opt you out of further messages of that category (e.g. What Spotify wants to do is to commercialise the aggregated knowledge it gets for free when we interact on the network. Your personal data may therefore be subject to privacy laws that are different from those in your country of residence. We implement appropriate technical and organisational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. by selecting the appropriate setting in the Spotify Service or authorizing Spotify through a presented consent mechanism. As available and except as limited under applicable law, individuals have the rights described below. That represented just 11.7 percent of its total revenue haul of €1.495 billion ($1.7 billion) in the three months.. Its … For example, we keep your playlists, song library, and account information. If voice features are available in your market, we collect your voice data with your permission to provide you with additional features and functionalities, such as interacting with the Spotify Service with your voice. You will also find information about how you can manage your cookie preferences and opt-out of certain types of tracking; and. Information about your interactions with the Spotify Service such as your search queries (including the date and time of any requests you make), streaming history, playlists you create, your library, your browsing history, and your interactions with the Spotify Service, content, other Spotify users. wifi, 3G, LTE, Bluetooth), provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and Spotify application version; device attributes of devices on your wifi network that are available to connect to the Spotify Service (such as speakers); your non-precise location, which may be derived or inferred from certain technical data (e.g., your IP address, language setting of your device, or payment currency), to comply with geographic requirements in our licensing agreements, and deliver personalized content and advertising to you; and. Will opt you out of further messages of that category ( e.g deliver an and. 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